Help centre
Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.
Guide
Estimated read: 3 min
Sign in and keep organiser access simple
Keep the right organiser account in use and avoid the common access mistakes that cause confusion later.
What you will do
Most access problems come from using the wrong account, email address, or browser session.
Before you start
- Use one main organiser email for the event where possible.
- Check whether you are signing in as the owner or as a helper.
- If someone else created the tournament, make sure they have invited you first.
How to do it
- 1Sign in with the account that owns or has been invited to the tournament.
- 2Open the admin area and confirm the tournament appears in your organiser workspace.
- 3Use one browser session per account.
Use a second browser profile if you genuinely need another account open.
- 4Check invites and roles before assuming the tournament is missing.
Check you are ready
- You can see the tournament in the correct organiser account.
- You know whether you are the owner, co-admin, or support role.
- You are not mixing multiple organiser accounts in one session.
If something looks wrong
If something looks wrong
A lot of access issues are just the wrong email address signed in against the wrong tournament.