Help centre
Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.
Guide
Estimated read: 5 min
Set up ticketing before opening sales
Prepare ticket types, pricing, and gate flow before families start buying so the event-day experience stays straightforward.
What you will do
Ticketing only feels simple on the day when the setup was done carefully in advance.
Before you start
- Decide who needs a ticket and who does not.
- Check pricing and availability before you publish the link.
- Think about check-in and staffing as part of setup, not as a separate problem.
Where to go
Ticketing settings
Use this to create the products and rules you actually want to sell.
Check-in flow
Review this before event day so the gate team knows what success looks like.
How to do it
- 1Create the ticket types you need and remove anything you do not.
- 2Set pricing, availability, and any caps clearly.
- 3Review the public purchase flow before sharing the link.
- 4Plan how check-in will work at the gate.
Check you are ready
- Ticket names and prices are clear.
- The sales link is ready for the public.
- The gate team knows how check-in will work.
If something looks wrong
If something looks wrong
If the gate team cannot explain the ticket setup simply, the setup is probably still too messy.